Model withdrawal form
This document is a translation provided for convenience. Only the French version is legally binding; in the event of any discrepancy, the French version prevails.
Annex I, Part B of Directive 2011/83/EU · Last updated: 21 July 2026
You are under no obligation to use this form. It is provided to you because the law requires it, but any unambiguous statement sent to contact@aquatender.fish is enough to exercise your right of withdrawal. This form is here to make things easier for you, not harder.
Before filling it in, read the “Right of withdrawal” section of our terms: it explains the 14-day period, the proportionate amount that may be due for the period already used, and the cases in which you owe us nothing.
The form
Complete and return the text below by e-mail to contact@aquatender.fish, or by post to the address shown. You may also print this page.
To:
Digital Consult SRL — AquaTender
Résidence le Festinoy 2b
7011 Ghlin, Belgium
contact@aquatender.fishI hereby give notice that I withdraw from my contract for the supply of the following service:
Service concerned (Premium plan, monthly or annual):
............................................................Ordered on (subscription date):
............................................................Name of consumer:
............................................................Address of consumer:
............................................................
............................................................E-mail address of the account:
............................................................Signature of consumer (only if this form is notified on paper):
............................................................Date:
............................................................
What happens next
We acknowledge receipt of your request without delay. The balance is refunded, after deduction of the amount proportionate to the period actually supplied, within 14 days of receipt of your notification, using the same means of payment as the one used when subscribing, at no cost to you.
If you subscribed through the App Store or Google Play, withdrawal and refunds are handled directly in accordance with the procedures of the platform concerned: this form does not apply to those purchases.